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Fixing common problems

A page is blank, stuck, or acting strange

Simple things to try before contacting us.

  1. 1Refresh the page (press F5, or pull down on a phone).
  2. 2Check your internet connection.
  3. 3Sign out and sign back in.
  4. 4Try a different browser, like Chrome.
  5. 5Still broken? Send us a bug report from Help & Feedback — tell us what page you were on and what you clicked.

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