More 5-stars, fewer surprises

Reviews & surveys

After each visit, customers rate the service from their portal. Happy customers are guided to leave a public review (Google, Facebook, Yelp); anything below your threshold stays private and is flagged for CSR follow-up.

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What it does

Per-line surveys

Configure intro, questions, and a star threshold per business line in Settings → Reviews & Surveys.

Smart routing

Ratings at or above your threshold are invited to post publicly; lower ratings stay private for follow-up.

Lands in Conversations

Every rating posts to your shared inbox so your team can respond and recover when needed.

Public review boost

Send satisfied customers straight to your Google/Facebook/Yelp profile to grow your reputation.

What's included

Configurable per-line surveys

Public-review threshold routing

Private feedback for recovery

Reviews shown on your website

Explore more building blocks

Customer CRM

One record per customer, every line

Scheduling

Recurring work, generated for you

Routes & dispatch

An in-house optimizer + live board

Field app

The crew's mobile command center

Customer portal

Self-service for every customer

Payments & invoicing

Get paid, automatically

Reviews & surveys comes standard.

It's included with every RouteStacker account — no add-on tier. Flat 5% on transactions, every feature unlocked.

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